ZoneAlarm Global Virus Alert
What is ZoneAlarm Global Virus Alert
ZoneAlarm Global Virus Alert refers to a tech-support scam that claims your computer is infected with the Zeus trojan. The reason this bogus alert is categorised as a tech-support scam is because it tries to trick you into calling the provided number which would connect you to technical support scammers. They would claim to be legitimate Microsoft or some other company technicians and will offer to help deal with this issues. We will get into how these scams work in more detail later on, but all you need to know now is that it is a scam and you do not need to call anyone. Your computer is not infected with malware (unless it’s a completely unrelated malware), and your data is not being stolen. You can close the window or end the browser’s process in Task Manager.
The appearance of these tech-support scams means either your computer has adware installed, or you were browsing questionable websites. If it’s the latter, you’ll be suddenly redirected when you press on something while on those sites but as long as you avoid them, you wouldn’t be redirected. However, if you’re constantly seeing the alert, you could be dealing with adware. It’s a pretty minor infection but you will need to get rid of it to remove ZoneAlarm Global Virus Alert from your screen permanently.
Install adblocker to avoid getting redirected to these scams
When you get redirected and shown a tech-support scam, you either were browsing a questionable site or you have adware installed. Adult entertainment, free streaming, online betting, and illegal copyrighted content download sites often redirect users to all kinds of questionable sites, often ones showing scams. To avoid this either do not visit those kinds of sites or install an adblocker and have it block pop-ups and redirects.
If you are redirected randomly and multiple times for no reason, your computer could be infected with adware. Like we said, adware is a rather minor computer infection that focuses on exposing you to as many ads as possible. It often installs attached to free software, meaning users don’t even notice it. If you want to prevent this from happening in the future, you need to pay attention to how you install programs.
When given the option, opt for Advanced (Custom) settings instead of Default. Advanced will display the extra offers which would be otherwise hidden. If you notice that anything has been attached to the program you are installing, simply uncheck the boxes of those offers. You can then continue to install the program.
Is your computer actually infected with Zeus malware
When you get redirected to this scam, various pop-ups will appear. The background will display some kind error and claim that you need to call the shown number immediately. A pop-up may appear asking you to provide your Microsoft name and password. And finally, a ZoneAlarm Global Virus Alert will appear. The pop-up is clearly trying to imitate a legitimate system notification that appears bottom-right corner of the screen in order to convince users it’s real. The fake alert will say that “Your PC may be in danger” because it’s infected with Zeus malware. It will claim that Zeus is a new trojan that will steal your banking credentials, and that removing it is essential. Zeus malware is a real threat but it’s certainly not new. It has been around for more than a decade. By mentioning a real malware, these scammers are trying to trick users. A search with Google would show that this kind of malware actually exists, and that may be enough for some users to dial the number.
If you were to call the provided number, you would be connected to professional scammers. They would introduce themselves as legitimate technicians and ask that you provide them remote access to your computer. If you do, they would install a highly questionable program and ask that you pay for it. While pretending to fix your computer, the scammers could also try to steal sensitive information. In the end, you would be asked to pay hundreds of dollars. If you are interested in how these scams work, you can find many videos on YouTube where people purposely engage with scammers.
For future reference, any kind of pop-up you encounter in your browser warning you about malware on your computer is a scam. Your browser will never display legitimate alerts about malware. Leave that to your anti-virus program. Furthermore, legitimate alerts will not display a number for you to call. Companies like Microsoft do not make unsolicited contact, and if you need their technical support, you need to get the number from the official website.
ZoneAlarm Global Virus Alert removal
If your computer is not infected with adware, closing the window or the browser will be enough. Enable adblock to stop the pop-ups from appearing in the future. However, if you are dealing with adware, you will need to get rid of it first to delete ZoneAlarm Global Virus Alert. We suggest using anti-spyware software for that.